FAQ

Flag Details

All custom flags are in our customers’ hands. We encourage creativity and unique designs! We do not constrain our customers and will print the uploaded custom design that is purchased!

Category: Flag Details

Although our staff would love to help with the designing process, we legally are prohibited from doing so. All uploaded customer designs cannot be created or altered on our end!

Category: Flag Details

All University Customs flags come with metal grommets in each corner. This allows for easy flag pole attachment, as well as hanging on a wall, for indoor use.

Category: Flag Details

Our single sided flags have close to 90% visibility on the opposing side and are a bit thinner. Our double sided flags have 100% visibility without having images become mirrored. As well a thicker flag with a bit more durability.

Category: Flag Details

Our single sided flags have about 90% visibility through the opposing side! Just remember your words and images will be mirrored on the backside!

Category: Flag Details

University Customs offers unlimited colors and designs for one low cost! We encourage you to let your creative side run wild!

Category: Flag Details

Flag Maintenance

All our flags are machine washable! Please make sure to wash on cold and to not use harmful detergents.

All of our flags have been tested to be iron safe. Simply set your iron to the required Polyester setting and get those wrinkles out!

All of our flags have been tested to be waterproof. We pride ourselves in quality and all our flags are safe for indoor/outdoor use!

Flag Poles

Each poles comes with adjustable hooks that easily attach to our custom flag grommets!

Category: Flag Poles

Our 6.5ft flag pole is recommended for handheld use. Often a taller more durable pole is a better fit for a campsite!

Category: Flag Poles

Our handheld flag poles are made from telescoping aluminum with a foam handle and grip!

Category: Flag Poles

Shipping

Since all of our flags are custom it is hard to guarantee delivery by a certain date. Our average turnaround time is about 14 business days but please note this is just an estimate. Orders can sometimes come sooner but customers should be aware that it can also take a bit longer. Thanks so much for your patience!

Category: Shipping

We currently use the United States Post Office (USPS) for all orders under 20 flags. For larger orders we use the United Parcel Service (UPS).

Category: Shipping

We take pride in the quality in each University Customs’ flag! We custom print each flag, one at a time, to assure for the best possible product.

Category: Shipping

If you ordered through your University Customs account, our customers are able to track their order as it goes through our manufacturing and shipping process.

Category: Shipping

Unfortunately, as of right now, we do not offer expedited shipping.¬†Because we custom make each flag, one at a time, we aren’t able to lower our turnaround time as of now

Category: Shipping