Happy Holidays Everyone!


What shipping courier do you use?

Our primary shipping courier is USPS. Depending on order size and shipping needs we will utilize either USPS First Class or USPS Priority shipping. Both options take around 2-3 days to ship anywhere in the United States. A tracking link will be emailed once your order has shipped.

What’s a typical time from order to delivery for a custom product?

For custom orders, we average around 14 business days turnaround time. This turnaround time includes design prep, printing, and shipping door to door.

Custom Jerseys are the one exclusion. Custom Jerseys may take up to a month to arrive, as the design and print process is more labor-intensive.

Return policy

Unfortunately, with custom-made products, University Customs can not offer any refunds or returns on orders. If goods arrived damaged or there is a clear printing mistake, University Customs will either reprint or refund the order.


Tracking links will be sent via email once your order has shipped. The link is typically sent after the ten-day time frame. Our team will try and provide tracking as soon as possible. If you can not locate your tracking number, please log in to your account –> orders –> view order

For any questions or concerns please email info@universitycustoms.com  and one of our dedicated team members will get back to you as soon as possible!


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